The novel coronavirus (COVID-19): What you need to know
Learn about the steps Blue Shield of California is taking to help keep you safe as we confront the spread of this virus. Visit our COVID-19 updates page below for the latest information on:

  • Your coverage – Learn what your plan covers if you need to be tested for COVID-19, and what is covered if you need treatment

  • Access-to-care options – Find out about virtual healthcare and in-person options if you need medical advice or treatment

  • Prevention tips – Understand what you can do to help minimize your risk of getting COVID-19 and how to prevent its spread
Teladoc
Talk to a medical doctor or mental health professional by phone or video. In response to COVID-19, Blue Shield is providing access to Teladoc medical and behavioral health services for a $0 copay through June 30.
Find a doctor in your network
Looking for a new doctor or you want to check if your current doctor is in the Blue Shield network? It's easy to check using the Find a Doctor tool.
Blue Shield mobile
Learn more about our mobile features and download the Android™ or iPhone® app today.
Understanding your preventive care benefits
Get specific health recommendations including preventive health screenings, immunizations and more.
Pharmacy benefits
Prescription drug benefits are an important part of your health care. Learn more about your pharmacy benefits.
For PPO and PPO Select: MCSIG Member Services
(800) 287-1442; M-F, 7 a.m. - 6 p.m. PST
For Access+ HMO: Blue Shield Member Services
(888) 499-5767; 5 a.m. - 8 p.m. PST

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