Teladoc's doctors available 24/7 by phone or video
Teladoc doctors can treat many medical conditions like cold and flu symptoms, allergies, bronchitis, and more. All Teladoc doctors are practicing primary care physicians, pediatricians, and family physicians -- available to Blue Shield of California members for $0 copay.
How to schedule an appointment
  1. Register at or call 1-800-Teladoc (835-2362).
  2. Log in to your account and click on Medical Info. Teladoc can also help you complete your medical history.
  3. Once your account is set up, request a consult anytime you need care on or by calling 1-800-Teladoc (835-2362).
Teladoc's behavioral health service
Get support from a mental health professional no matter where you are with Teladoc’s behavioral health service for $0 copay.
This service, which is available to adults age 18 and older, can help you manage addiction, depression, stress or anxiety, domestic abuse, grief, and more.

Scheduling a phone or video appointment with a therapist is easy and convenient. You can make an appointment seven days a week from 7 a.m. to 9 p.m. local time. Teladoc confirms appointments within 72 hours.

How to schedule an appointment
  1. Register at
  2. Log in to your account to request an appointment (appointments can only be scheduled online).
  3. Request a behaviorial health visit and complete a short intake form.
  4. Select your provider, complete the emotional health questionnaire, and choose three appointment times that are best for you.
  5. Request your first appointment.

Please note: This service does not include a crisis hotline. Help is available if you or someone you know is in crisis. Call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255). You’ll need to schedule an appointment to speak with a licensed therapist.
Teladoc dermatology
Having problems with your skin? Teladoc Dermatology can help. It's a fast, convenient benefit available to Blue Shield of California members for a $0 copay.
Instead of waiting weeks to get an appointment, you can get a diagnosis and treatment plan in just two business days. Teladoc's board-certified dermatologists treat a wide variety of skin conditions by web or app, including psoriasis, acne, moles, rosacea, and more.

The process is simple and easy
Request a Dermatology consult on, or with the Teladoc app, and follow these three steps:
  1. Answer a few questions about your skin.
  2. Upload up to three photos for the doctor to view.
  3. Receive a diagnosis, treatment plan, and have any needed prescriptions sent to your pharmacy.
Teladoc for caregivers
Giving caregivers a hand
As a caregiver for a loved one, you have enough to worry about. That’s why Teladoc® gives you a convenient and affordable way to provide care. As a Blue Shield of California member, you can arrange a two- or three-way video or phone visit with a doctor 24/7 for a $0 copay.

To get started, log in or register at You can add the individual you care for to your Teladoc account, even if they're not covered by your health plan.
  1. Add a care recipient: Add a care recipient by logging in to your Teladoc account and clicking Add a care recipient.
  2. Authorization: Teladoc will email the care recipient for authorization or allow you to upload legal documents.
  3. Fill out the health history: Health history can be completed by the care recipient or caregiver.
  4. Request visit: Caregiver or care recipient schedules a visit online or via the app.