Additional support

Blue Shield of California offers a variety of programs and services to help keep you and your family healthy. Discover the types of support we have available for Blue Shield members.
Teladoc®
Avoid a trip to the doctor’s office with 24/7 access to board-certified doctors, available by video and phone -- available for $0 copayment.
With Teladoc, you have access to behavioral health service, dermatology, and caregiver.
Shield Support
Get support managing your health needs for conditions such as diabetes, depression, chronic pain, cancer, and others. Services include personalized coaching, care plan development, provider coordination, and more.
LifeReferrals 24/7
Experienced professionals are ready to help you with personal, family and work issues at any time.TM
Prenatal program
Access helpful resources while you are trying to get pregnant, during your pregnancy and after your baby is born.
Wellness discount programs
Get help saving money and living healthier with a wide range of discount programs* including fitness club memberships; acupuncture, chiropractic services and massage therapy; eye exams, frames and contact lenses; and LASIK surgery.
*These discount program services are not a covered benefit of your Blue Shield of California health plan, and none of the terms or conditions of the Blue Shield health plan apply.

The networks of practitioners and facilities in the discount programs are managed by external program administrators, including any screening and credentialing of providers. Blue Shield does not review the services provided by discount program providers for medical necessity or efficacy, nor does Blue Shield make any recommendations, representations, claims or guarantees regarding the practitioners, their availability, fees, services or products.
Some services offered through the discount program may already be included as part of the Blue Shield plan covered benefits. Members should access those covered services prior to using the discount program.

Members [or self-insured plan participants] who are not satisfied with products or services received from the discount program may use the grievance process described in their Evidence of Coverage, Evidence of Coverage and Disclosure, Benefit Booklet, or Certificate of Insurance/Policy. Blue Shield reserves the right to terminate this program at any time without notice.